Refund policy

Service Cancellation and Refund Policy | Full refunds on paid invoices are available for service cancellations with a minimum of 21 days notice.  The majority of the work involved with home staging is in the design and curation of the furniture, artwork and decor pieces (and not the installation or item hire itself) which occurs in the 3 weeks prior to your installation.  By payment of the invoice for our services we have given you exclusive use of our time and staging property for the period agreed upon.  We understand that our vendor’s situations can change last minute so our refund policy is reflective of the work we would have already completed for you in terms of design curation and our ability to replace your project with another client to ensure continuity of our business.

We will always do our very best to work with our vendors regarding re-schedules. 

 

Cancellation Notice Period	Eligible Refund
21 days or more	Full refund
10-20 days	50% of invoice total
Less than 10 days	No refunds available

Acceptance of Service Terms | Payment of the invoice is deemed as acceptance of our full terms of service.